Steady control

Set Responsible Play Limits Inside Trips Casino

Check that you are 18 or over, then know that every Trips Casino account carries deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion.

Set your deposit limit

Anjouan license ALSI-246307, eCOGRA certified, independent dispute resolution via QUINEL

Key facts

When You Want the Basics First

Use this table when you want the essentials in one place before you set anything.

Minimum age18+

Regulator and licenceAnjouan Offshore Finance Authority, ALSI-246307

National self-exclusion registerBetStop

National Gambling Helpline1800 858 858

Limit and exclusion help[email protected]

Built-in protection

Choose the Controls You Need

Pick the tool that fits the moment, then switch it on inside your account.

How much can go in?

Cap how much you can pay in before a session starts, so the money set aside for play stays separate from everything else.

What stops a bad run?

Set a ceiling on what a losing run can cost you, ideally on a calm day rather than in the middle of one.

When time slips away

Ask the account to nudge you at set intervals, which helps when a quick session quietly turns into a long one.

Distance without goodbye

Take a short break that locks you out for a while, useful when you want distance without closing the door for good.

A longer step away

Close your account to play for a stretch you choose, and switch this on before you feel you need it, not during a hard night.

Inside your account

Set the Amount You Are Comfortable With

Follow four steps once and the number you choose is saved to your account.

Profile menu check

Open your profile from the top menu and check that your registered email and details are current before you change anything.

Money first, then minutes

Pick deposit or loss limit, or a session reminder if time is the concern, and read what each one covers.

Small numbers, fewer surprises

Choose the figure you are comfortable with and the period it covers, such as a day, a week or a month, then save it.

A saved, checked limit

Read the summary screen and confirm, then note the details somewhere you will see them before your next session.

When does play stop feeling like fun?

Catching this early spares you the harder conversation later. Notice the shift, then act on it: a deposit limit you set tonight or a short pause does the work that willpower cannot carry alone.

Look for these in your own week, honestly and without judgement:

Hiding how much time you spend playing
Borrowing to fund the next deposit
Money set for bills going to play
Chasing a loss instead of stopping
Playing past the point of enjoyment
Keeping play from your partner or family
Feeling low once the session ends

Free, private support

When you want to talk it through

We treat a pause as care rather than failure, so we point you to people who listen without cost.

National Gambling Helpline

Speak with a counsellor free of charge, any hour of any day, by phone, chat or email. Sessions stay confidential, and the same line supports relatives and friends. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Sit with people who have been where you are, at peer meetings held across Australia. Members share their experience and support each other face to face and online. gaaustralia.org.au

National Debt Helpline

Talk through gambling debt with a free financial counsellor on weekday business hours. Advisers help you map what you owe and plan the next steps calmly. ndh.org.au

The morning you want the account closed

Can I just pause for a few days? Ask support via live chat and your account is put on hold for a span of hours or days you pick. You keep your balance and history; play and deposits simply wait until the break ends.

Set the block and walk away. Choose how long the block lasts and the account stays closed to play for that whole term, with no early release. Request it through support and confirm it in writing before you log off.

BetStop registration. Run by the Australian Government, BetStop blocks you from betting or opening accounts with licensed online and phone wagering providers. Apply there online in about five minutes; the minimum term is three months. betstop.gov.au

Unsure where to start

Clear answers, less uncertainty

Most people hesitate because they think asking for help locks them out for good.

Can I get support if it is my partner who plays too much?+

Yes. The National Gambling Helpline on 1800 858 858 advises relatives as well as players, around the clock, and offers free chat and email counselling plus a directory of local services. Gamblers Anonymous Australia runs peer support meetings for the person gambling, while the National Debt Helpline on 1800 007 007 gives free financial counselling about gambling debt on weekdays.

What changes in my account during a cooling-off period?+

A cooling-off period blocks your play for the stretch of time you choose, while your balance and history stay where they are. Once that stretch ends, play becomes possible again without you reopening anything. Choose the length carefully, because the pause runs to the end of the period you pick.

How do I close my account permanently?+

Write to [email protected] or reach the support team through live chat or phone and ask for the account to be closed rather than paused. Support stays available around the clock, so the request can be handled whenever you are ready. Closing removes the account itself, which is different from a break of a few days or weeks.

Why do I have to prove I am 18 before I play?+

Because 18+ is the legal age for gambling here, and age checks protect younger people from a product meant for adults. Verification covers photo identification, proof of address and confirmation of your payment method, and takes around 46 hours. Keep your documents current so a check never catches you by surprise.

Can a deposit limit be altered once it is saved?+

Yes. Return to the same section of your account where you set it and adjust the figure or the period. Think of the ceiling as something you decide while calm, not something to move after a hard session. Each player may hold one account only, so the limit follows you rather than a second login.

Is there a way to stop a self-exclusion before it ends?+

No. A self-exclusion runs for the whole period you chose and cannot be cut short partway through. That firmness is the point: it holds a decision made in clear moments against a later impulse. BetStop, the national register run by the Australian Government, works on the same principle for licensed wagering providers.